Items marked as 'custom' are made-to-order. these are taken on as commissions. please contact me if you would like to place an order regarding a custom item.
if you have any queries regarding international shipping, please contact me directly so I can look into it.
in the event that I am unable to ship to your location and you have made a purchase, I will notify you and issue a full refund.
Returns & Refunds Policy
Returns must be made within 14 days of receiving the item.
The returns policy covers major manufacturing defects, not including minor aesthetic imperfections.
The returns policy does not cover misuse or accidental damage by the customer, loss or theft.
You are strongly advised to check the sizing guidance of any piece before placing an order to avoid unnecessary returns.
Your order should be returned in its original condition; unworn, unused, unwashed, undamaged and packed in the original tissue paper and packaging to receive a full refund. Shipping for returns will need to be covered by the returning customer.
To make a return please fill out the contact form on this website.
Alternatively email hannahmaebuck@gmail.com with the subject title: 'Return, Order Number'
Please state your reason for return and whether you would like to make an exchange or receive a refund.